Q & A
WE WANT YOU TO BE COMPLETELY HAPPY WITH YOUR PURCHASE
If for any reason you are not satisfied, please contact us by email.
Blagochestie bookstore is a small on-line kiosk at the Russian Convent of Our Lady of Vladimir in California.
We offer Orthodox Christian and spiritual reading books in Russian and English languages and also greeting cards, calendars, posters and other gift products. Most of the selling books are offset copies of Russian pre-Revolutionary prints, publications of Russian Convent itself or from other similar publishing houses of Russian Church abroad
After you’ve added books and/or other products to your shopping cart proceed to checkout and follow the on-line guidance.
ATTENTION INTERNATIONAL ORDERS! Please contact us before payment to calculate actual shipping costs, we work really hard to keep shipping rates low, but additional postage charges might apply.
We accept the Paypal payments as preferred type of payments, but also accept personal checks, money orders, MoneyGram and WesternUnion payments.
We currently ship your orders in a week via USPS. We use USPS media mail (5-10 days) within USA. You can also order Priority (3-7 days) or Express (2-3 days) shipping if you need your order faster. For international shipping we use USPS priority mail flat-rate shipping options. But we can not predict or garantee time of delivery. At the moment of shipping you will get an email with tracking information. For a question regarding order status, or any other question regarding your online order, please contact us by email.
We are non-profit organization and we can not accept mass returns if you don’t like your books. Nevertheless we are willing to discuss the matter in each individual case.
We do not share, rent or sell any of your information to third parties. We will use your e-mail to send your order confirmation or any information regarding your order. We also will send occasional e-mail with seasonal news, promotions or short reading – if you don’t like to receive those e-mails please click here to unsubscribe.
We work hard to ensure the accuracy of pricing on Blagochestie.com, but despite our best efforts, pricing errors may occur. If an item’s correct price is lower than our stated price, we will charge you the lower amount when your order is shipped. If an item’s correct price is higher than our stated price, we will, at our discretion, contact you for instructions before shipping. If we are unable to contact you after 15 days, we will cancel your order and notify you of such cancellation.